Larry Sapp

Larry Sapp possesses extensive experience in customer service management and program development within the technology and telecommunications industries. At NCR Corporation, Larry served in various roles, including Service Compliance Manager, Senior Program Manager for Customer Services, and multiple Account Support Executive positions, where responsibilities ranged from negotiating non-standard contract terms to developing new revenue-generating programs and maintaining customer loyalty for premier accounts. Notable achievements include overseeing significant revenue metrics, creating billing programs that increased revenue, and ensuring a high retention rate through effective service plans. Currently, Larry holds the position of Customer Care Unit Manager at Assurant, having previously worked as Field Service Operations at Comcast Business.