Melissa Schultz is an experienced Operations Analyst III at Assurant since August 2012, responsible for creating and managing various reports and assisting in project requirements. Previously, as a Senior Trainer and Quality Improvement specialist at Assurant, Melissa developed comprehensive training materials and updated policy documentation. Prior experience includes work as a Data Management Analyst at Trimble, where responsibilities involved conducting needs assessments and providing training on PLM and ERP systems to over 1400 users. Earlier roles include serving as a Credit Specialist at Standard Register, managing accounts receivable, and as a Customer Service Representative at Trimble, providing support to more than 200 dealers. Melissa holds a Bachelor's degree in Organizational Leadership from Wright State University, earned between 2005 and 2008.
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