Michael McElroy is an experienced professional in operations management and technical support, currently serving as Vice President of U.S. Operations at Assurant since March 2016, where previous roles included Assistant Vice President and Director of Operations - Premium Technical Support. Academic credentials include a Ph.D. and a Master of Science in Information Systems and Technology from Claremont Graduate University, alongside an MBA from the University of Redlands, and a Bachelor of Science in Biological Psychology from UC San Diego. Prior to Assurant, Michael held various positions at Esri from July 2006 to March 2016, including Strategic Operations Manager and Sr. Manager - Strategic Customer Services, and served as an Adjunct Professor at Claremont Graduate University from May 2015 to March 2016. Earlier career experience includes roles at Jack in the Box as Senior Technical Support Analyst/Team Lead and at Interactive Telesis as IT Support Analyst/Help Desk Lead.
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