William Scott

Technical Support Administrator

William Scott is an experienced IT professional with a diverse background in technical support and system administration. Currently serving as a Technical Support Administrator at Assurant since May 2025, William specializes in Tier II and III support, delivering personalized IT assistance to executives. Previously, as a Service Desk Manager at Tosca, William oversaw service desk operations in a hybrid environment, ensuring prompt response to client inquiries. William's career includes roles at Verint, BeavEx, Hewlett Packard Enterprise, APL, NYK Line, Best Buy, Essex Substance Abuse Treatment Center, and Prudential Insurance Company, gaining extensive experience in system upgrades, troubleshooting, and departmental management. William holds degrees in Networking and Data Communication from Chubb Institute and Music and Sound Engineering from the Center for the Media Arts.

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