Simon Jacobs

Simon Jacobs is an experienced Managing Director at Assured Digital Technologies and MDS Technologies Ltd, overseeing digital transformation and managed IT solutions for diverse sectors, including government and SMEs. With a solid background in customer service and operational management, Simon has held significant roles across various organizations, such as Vice President of Customer Services at Cognito and Regional Service Manager at Bang & Olufsen. Simon's expertise encompasses IT service management, business development, and technical support, combined with a strong focus on service delivery and continuous improvement. Educational credentials include multiple ITIL certifications and a Foundation Certificate in Electronic Engineering.