William W.

Tier 2 Desktop & Technical Support at asTech - Driven by Repairify

William W. has extensive experience in the technology sector, currently serving as Owner-Operator of HomeTech Rescue since June 2024, focusing on accessible tech support for residential clients. Previously, William held multiple roles including Tier 2 Desktop & Technical Support at asTech since March 2019, where responsibilities included remote support for internal users. As a senior Onsite Engineer at NetTech Consultants from 2017 to 2019, William maintained client relationships and provided troubleshooting support. William’s career also includes positions such as Network Operations Analyst at PRGX Global Inc., Senior Infrastructure Consultant at RedPrairie, and Information Systems Officer at the Embassy of the United States. Prior experience also includes roles at Formula Networks, IBM in Ireland, and Dell, encompassing various aspects of system support, project management, and technical consultation. William W. holds a diploma from Brother Rice High School and a certificate in Digital Electronics from Durham-Nixon-Clay Business College.

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