Susan Townsend

Susan Townsend is a skilled Web Content Creator at Astound Broadband since October 2022, previously holding the position of Impact Manager and Web Content Specialist at Computer CORE from October 2020 to November 2022. In that role, Susan promoted STEM education initiatives, managed web content using WordPress and HTML/CSS/PHP, and executed data-driven digital strategies. Experience also includes web design and UI support at the USDA Economic Research Service, where collaborative audits and analytics informed web strategy. Additionally, as Web Content Manager at the Health Industry Distributors Association, improvements in SEO and user experience were achieved, significantly enhancing resource center engagement. A background in web management and communications was developed through various roles, including freelance work and positions at Volunteer Alexandria and Children's Hospital Association, showcasing expertise in digital marketing, project management, and content development. Susan holds a Bachelor of Science in Interior Design from the University of Arizona and has pursued further training in Drupal and Agile methodologies.