Dmitry Timofeev is an experienced professional in the pharmaceuticals, FMCG, and telecommunications sectors, currently serving as the Director of Application Engineering in Commercial IT at AstraZeneca. With over 20 years of expertise in CRM, digital transformation, and omnichannel solutions, Dmitry has led significant projects involving field user automation and master data management. They have previously held roles such as EMEA Regional Service Manager and Head of CRM and FF systems, where they improved service reliability and supported critical business processes. Dmitry holds dual degrees in Aircraft Equipment Systems and Economics and Management from the Moscow Aviation Institute.
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