Haribalaji M is a seasoned innovator in ServiceNow platform management, currently serving as a Senior Manager at AstraZeneca. They lead a centre of excellence focused on IT Service Management, GRC, and IT Business Management, leveraging their expertise in ITIL framework and Agile methodologies. Previously, Haribalaji held various roles, including ITSM Manager and Business Transformation Manager at Verizon, as well as Technical Specialist and Senior System Engineer positions at Sutherland Global Services, Symantec, and HCL Technologies. Haribalaji completed a Bachelor of Commerce degree from A.M. Jain College under Madras University.
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