John Franklin is currently the SAP Service and Technical Director at AstraZeneca, where they have overseen global SAP services since 2012. With extensive experience in the pharmaceutical industry, they have held various roles including Lead Service Manager and Senior Application Service Manager, managing significant SAP-related budgets and projects. Previously, John served as eBusiness Project Manager at GlaxoSmithKline, where they spearheaded a global online service in the respiratory disease area. They completed a PhD in Geological Sciences at Cardiff University and hold an MSc in Information Management from Brunel University. Additionally, John is fluent in English and Spanish, with intermediate proficiency in Japanese.
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