Michele Scioti

Michele Scioti is a seasoned professional in customer care and relationship management, currently serving as the Senior Digital Contact Center Manager at IBEX. With a career that began as a Telemarketing Manager, Michele has gained extensive experience in managing teams and developing effective communication strategies across various sectors, including banking and sales. Previously, they held key roles at Barclays Bank and Citi, where they honed their skills in customer support, sales training, and operational management. Michele is dedicated to understanding and anticipating client needs, transforming challenges into new business opportunities. They hold a degree in Educational Sciences from the University of Bari.