Susannah Naillon

Susannah Naillon is a bilingual customer experience and operations professional with over 10 years of people management and an extensive background in strategy and digital marketing. They currently serve as the Director, Senior Business Partner for Commercial IT in Oncology at AstraZeneca, focusing on enhancing customer experience through innovative technologies. Susannah has previously held leadership roles at Delivery Hero, where they oversaw customer operations for the foodpanda brand, and at Expedia Group, where they managed strategic account operations. They hold a Bachelor of Science in Public Health from Brigham Young University.