Alan Roper

Alan Roper is an experienced professional specializing in change management and customer solutions, currently serving as Director of Change Management at Asurion since April 2013, with a career progression that includes roles such as Principal Change Owner and Senior Project Manager. Prior to Asurion, Alan worked at Dell from April 2004 to October 2012, where significant achievements included developing online customer support chat systems that increased customer satisfaction and sales revenue, as well as managing sales teams that consistently exceeded monthly quotas. Early career experience includes serving as Assistant Store Manager at Sav-On Office Supplies, where operational oversight and inventory management were key responsibilities. Alan holds a Bachelor of Science degree in Recording Arts Technology from Middle Tennessee State University.