Bobby Hall

Bobby Hall is a seasoned Field Service Manager and consultant with over 25 years of experience in enhancing customer experiences and driving profit growth for service businesses. Currently at Asurion, they manage national accounts and facilitate training sessions, significantly improving Net Promoter Scores and expanding business initiatives. Previously, Bobby held various roles at Sears Holdings, where they led process optimization projects and developed training programs that greatly enhanced technician performance and customer satisfaction. Bobby is pursuing a Bachelor of Arts in Mathematics at the University of Louisville.