Jeff Ritter

Jeff Ritter serves as the Senior Director of Global Workforce Management at Asurion, a position held since June 2007, where leadership encompasses Hub, Field, and Store Operations. Previous roles at Asurion include Director of Anywhere Experts Operations and Director of Process Improvement, where responsibilities involved managing Lean Six Sigma projects aimed at enhancing Customer Experience, Employee Relations, and cost reduction. Prior experience includes Director of Call Center Operations at SITEL, as well as various managerial roles at ClientLogic, VA Linux Systems, DecisionOne, and Memorex Telex, contributing to an extensive background in operations and support management.