Keyonna A.

Keyonna A. is an HR Solutions Expert II at Asurion, with experience in coordinating interviews for both internal and external candidates, enhancing process improvements, and training new team members. Prior roles include providing technical support for Verizon FiOS customers and serving as a front-line assistant for troubleshooting mobile devices. Keyonna's background in customer service began with a role as a Sales Associate at Ross and further developed through a position at MTSU's Phonathon, where outreach to alumni was conducted for donation purposes. Keyonna holds a Master of Business Administration in Health/Health Care Administration and a Bachelor of Science in Health Education from Middle Tennessee State University.