Matt Crews

Operations Manager

Matt Crews is an experienced Operations Manager at Asurion, having held various leadership positions since 2005, including successfully turning around an underperforming technical support program for Amazon and overseeing a high-volume call center for Wal-Mart and Sam’s Club. Key accomplishments include managing a major relocation project for call center operations and improving performance and efficiency in numerous roles, from Operations Supervisor to Performance Development Trainer. Prior to Asurion, Matt served as a System Administrator at First Banking Services of the South, where responsibilities included IT support, managing client relationships, and developing infrastructure during a period of aggressive growth. Matt holds a Bachelor of Science in Security Management from Southwestern College.

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