Nichole Mitchell

Nichole Mitchell is a Strategic Program Lead at Asurion, where they leverage over a decade of call center experience to enhance business and technology literature for diverse clients. As Chair of the Disability Employee Resource Group (ERG), Nichole advocates for inclusivity and access, emphasizing the importance of centering marginalized voices in their work. Known for their strong collaborative and interpersonal skills, Nichole utilizes a systems thinking approach to drive meaningful solutions in learning and development. Previously, Nichole held roles such as Senior Content Strategist and Methods & Procedures Analyst, continually shaping processes aligned with business objectives.