Richard Smith

Richard Smith possesses extensive experience in IT operations and disaster recovery, currently serving as Operations Engineer IV at Asurion since August 2012, focusing on global disaster recovery testing. Prior roles include managerial positions at Blue Cross Blue Shield of Tennessee where responsibilities ranged from managing data center operations to overseeing incident control and problem management. Richard has also held significant positions at Emdeon Business Services, transforming data and network operations into a unified command center, and at First Data Merchant Services as a Six Sigma Black Belt. Education includes a Six Sigma Black Belt in Information Technology from Oriel.