Steven Samsel is an experienced Field Service Manager at Asurion since May 2017, overseeing Service Providers across Florida, Georgia, and Puerto Rico. Previously, as the Owner and Technician at Bailey's Appliance Service LLC from 2008 to 2017, Steven specialized in warranty service for Whirlpool and Samsung products and managed service contracts. Steven's background includes a role as Tech Manager at Sears Holdings Corporation, managing a large team of technicians, and serving as Product Support Manager at Maytag, where responsibilities included liaising between engineering and service departments. Early in Steven's career at Maytag, experience as a Technical Consultant and Technician involved providing service assistance and direct customer support, respectively. Steven holds an Associate's degree in Engineering from Brookdale Community College and a certificate in Electronics from the U.S.A.F Technical Training Center.
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