Yousef Hammad is a seasoned professional with extensive experience at ASUS since October 2013, currently serving as a Senior Service Specialist. In this role, Yousef manages onboarding, technical training, and product adoption for various clients while training over 50 internal employees and 150+ commercial clients on ASUS CRM software and the customer success program. Previous positions at ASUS include Commercial Account Specialist and Commercial Service Analyst, where Yousef focused on relationship management, process enhancement, and reporting on product issues. Earlier experience includes an internship at AnewAmerica Community Corporation, where strategic business solutions were developed for clients, and a role at StrongAuth, Inc. where data security products were tested. Yousef's career commenced in officiating soccer matches, emphasizing professionalism and communication. Yousef holds a Bachelor of Arts in Management Information Systems from San José State University.
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