Ganesh Dilli is an IT Service Manager at Commonwealth Bank, where they leverage over 11 years of experience in IT service management to ensure high customer satisfaction and operational efficiency. Previously, they served as an Application Lead at ASX, leading a team in application support and service delivery. Ganesh has held various roles, including IT Service Manager and Operations Delivery Manager with HCL Australia, focusing on incident management and process improvement. They hold ITILV4 and AWS certifications, reflecting their commitment to industry best practices. Ganesh completed a Bachelor of Engineering in Electronics and Communications Engineering from Prathyusha Institute of Technology and Management.
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