Clayton Mitchell is an experienced IT professional with a diverse background in service management and technical roles. Currently serving as an IT Service Management Specialist at ATCO Group since October 2020, Clayton leads Change Management, Service Level Management, Asset Management, and Release & Deployment Management, and co-leads CAB meetings with the IT Service Provider. Prior to this, Clayton was the Manager of Managed Services at Quercus Solutions Inc. from December 2015 to March 2020, where mentoring and career progression for team members were priorities. Clayton also held significant positions at EMD Serono Canada Inc., Oncothyreon Canada Inc., and Biomira Inc., contributing to service delivery, infrastructure leadership, and network administration. Educational qualifications include a degree in Computer Engineering Technology from NAIT and an MCSE certification.
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