Mohammed Sheik-Casseem is an experienced IT professional with a diverse background in technical support and service management. Since June 2021, Mohammed has been working as a Service Desk Engineer at Atech Cloud. Prior to this role, Mohammed served as a Service Desk Manager at GBE Converge from July 2020 to March 2022, and as a Service Desk Team Leader at GCC Cloud Computing from May 2017 to July 2020. Additional experience includes a position as a Technical Support Engineer at GCC INNOVA LIMITED, a System Analyst at Mayflex, and a Technical Engineer at MFM-IT Limited. Mohammed began a career in IT at Telefónica UK as a Blackberry Technical Engineer, providing 2nd and 3rd line support for mail servers and associated technologies.
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