Islaniel Manhães is currently an Especialista Suporte Atendimento III at Atento Brasil, where they focus on customer relationship services and business process outsourcing. Prior to this role, Islaniel worked as an Assistente ADM III at Metrô Rio from 2013 to 2021 and as an Analista de Projetos MIS I at Contax from 2012 to 2013. Islaniel is pursuing a degree in Análise e Desenvolvimento de Sistemas at Universidade Candido Mendes, expected to be completed in 2024.
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