Kivia Campos is currently the Gestora de Clientes at Atento Brasil, where Kivia manages financial aspects, client relations, and KPIs across various operations. With 14 years of experience in high-volume B2C sectors including Telecommunications, Retail, and Finance, Kivia has demonstrated strong capabilities in managing teams, implementing new operations, and enhancing client relationships. Kivia previously held positions such as Gerente de Marketing at Grupo Campos Ferrari and Gerente Junior de Operações/Relacionamento at AEC Contac, where Kivia focused on improving sales processes and team management. Kivia earned an MBA in Project Management from Universidade Estácio de Sá and holds a Bachelor's degree in Advertising and Propaganda from Faculdade Metropolitana de Belo Horizonte.
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