Oscar Osorio is a strategic Sr Director of Global Customer Support, specializing in enhancing customer loyalty through innovative solutions and team empowerment. They previously served as the Sr Global Accounts Director at Atento, where they managed global business portfolios and fostered strong relationships with high-profile clients. Oscar's career at Atento included various roles such as Senior Client Services & Operations Manager, where they significantly increased client satisfaction from 75% to 95%. Oscar is currently pursuing a Bachelor's degree in Industrial Engineering and holds a Lean Six Sigma Green Belt certification from Instituto Técnico de Capacitación y Productividad, INTECAP.
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