Roberta Zanin

Roberta Zanin has extensive experience in project consulting and client relationship management, having worked with various companies in the telecommunications and consulting sectors. Key roles include Project Consultant Sr/Manager at Genesys Prime, where Roberta focused on operational project consultation, and a significant tenure at NET Serviços de Comunicação S/A, directing strategies for customer loyalty and engagement. Currently, Roberta serves as a Senior Business Information Consultant and Quality Manager at Atento Brasil, bringing a wealth of knowledge in process improvement and project management within call centers. Educationally, Roberta holds a Bachelor's degree in Law from Universidade Paulista, completed in 2005.