Thayna Santos is currently a Senior Planning Analyst at Atento Brasil, where they focus on employee registration, scheduling formation, and training dimensioning. They previously held various roles at Atento, including Junior Planning Analyst and several positions in customer service. Thayna started their career as a Customer Service Agent at TMKT and has also worked as a Secretary at Saraiva e Acessoria and a Salesperson at Instituto Embelleze. They hold a degree in Human Resources Management from UNOPAR and a technical degree in Work Safety from FAMESP.
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