Jake Samson is a dedicated Consulting Manager at Atera since October 2025, previously serving as an Operations Consultant and Zendesk System Manager at HyperJar from July 2021 to October 2025. Expertise includes auditing workflows to enhance productivity, building custom automation tools, and aligning customer experience systems with broader strategies. Jake has a strong background in customer support, starting as a Customer Service Agent and progressing through various roles, including Supervisor at The Flour Pot Bakery and Supplier Liaison at ICAB LIMITED. Educational accomplishments include a BA (Hons) in Musical Theatre from Arts Educational Schools London, emphasizing skills in problem-solving and client relations.
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