Nir Mor has extensive experience in customer success and technical support, currently serving as a Strategic Customer Success Manager at Atera since July 2023. From November 2013 to July 2023, Nir held the position of Senior Technical Support Engineer at SysAid Technologies Ltd., where responsibilities included providing worldwide support and technical consultation for the company's ITSM platform. Prior experience includes a role in Customer Technical Support at Applied Materials from January 2009 to October 2013, focusing on support services for infrastructure systems and applications while also analyzing customer survey data to enhance service quality. Nir's educational background includes studies at Università di Pisa and INTERBIT.
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