Ortal Z.

Ortal Z. has a wide range of work experience in various roles within the field of customer success, support, and technical management.

In their most recent position at Atera, Ortal works as a Technical Customer Success Manager beginning in 2022.

Prior to that, Ortal worked at Datos Health starting in 2020. Their roles at Datos included being a Customer Success Manager, where they established and managed customer relationships and ensured maximum utilization of the product. Ortal also served as a Product Support Team Leader, where they built and managed a support team, implemented support processes, and conducted technical investigations.

Before Datos Health, Ortal worked at Comoae in 2020 as a Technical Support Engineer-Operations, troubleshooting and providing technical expertise to the support team.

In 2019, Ortal worked at Sapiens as a System Operation Analyst-Data Cleansing, where they performed data analysis and monitored system operation processes.

From 2017 to 2018, Ortal worked at PeriGen Perinatal Decision Support Systems as a Product Support Engineer-Client Solutions, providing support for software and hardware products.

Ortal has also worked in the field of IT support, including roles as a Help Desk Specialist at Menora Mivtachim Insurance LTD from 2015 to 2017, and at Applied Materials from 2014 to 2015.

Ortal's career began at IDF Mamram in 2012, where they held multiple roles including Help Desk Team Leader and System and Network Administrator. In these roles, Ortal managed a team, provided technical support, and implemented new systems and tools.

Overall, Ortal Z. has a diverse background in customer success, support, and technical management, gaining experience in various industries and roles throughout their career.

Ortal Z. completed a Bachelor of Arts degree in Psychology at Ashkelon Academic College from 2016 to 2019.