Atera - The world's first RMM software, built with PSA and Remote Access capabilities, specifically designed for MSPs in all shapes and sizes.

Information Technology

Atera

Atera's headquarters in Seattle, WA, United States

This department focuses on providing consulting and support services to clients to enhance their business processes and outcomes.

Professional Services

This department focuses on creating and maintaining software applications through full-stack development practices.

Software Development

This department focuses on ensuring customer satisfaction and success through proactive management and support strategies.

Customer Success

This department is responsible for driving revenue growth through strategic sales initiatives and managing client relationships.

Sales Operations

This department oversees customer relationships and ensures client satisfaction through effective account handling.

Account Management

The Customer Support and Success team at Atera is dedicated to ensuring MSPs derive maximum value from Atera's RMM software. They provide proactive assistance, technical support, and strategic guidance, fostering strong relationships with clients to enhance their experience and success. By addressing customer needs and concerns, this team plays a crucial role in driving customer satisfaction and retention.

Customer Support and Success

The Product Development and Management team at Atera is responsible for driving the vision and strategy of the company's RMM software. This team collaborates on product design, development, and marketing to ensure that the software meets the diverse needs of Managed Service Providers (MSPs). By leveraging market research and user feedback, they continuously enhance product features and integrations, ultimately delivering innovative solutions that empower MSPs to operate more efficiently.

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Other teams

Software Development

Customer Success

Sales Operations

Account Management

Customer Support and Success

Product Development and Management