Ryan Hugo

Ryan Hugo is a skilled Quality Assurance Specialist currently employed at Athene, where responsibilities include reviewing financial transaction requests and ensuring timely processing with high quality. Prior experience encompasses roles in customer service and compliance, including positions at Innovation Refunds as a Customer Success Champion, and Wells Fargo as a Change Circumstance Validation Reviewer, where Ryan validated compliance of loan documents. Additional roles highlight a solid background in customer support and documentation management across various financial services companies, complemented by a Bachelor’s degree in Graphic Design from Herzing University.