Susan Smith

Susan Smith is an accomplished professional with over two decades of experience in operations support and leadership roles across various sectors. Currently serving as Vice President of Operations Support at Athene since April 2011, Susan develops long-term strategies for improving quality in forms and correspondence, supports Third Party Administrators, and leads technical initiatives for market entry and robotics program implementation. Prior to Athene, Susan held the position of Director of Participant Services at Businessolver, where expertise spanned operations management and client services. Earlier career highlights include serving as a Realtor at Hunziker & Associates and Assistant Director of Strategic Alliances & Operations at Principal Financial Group. Susan holds a degree in Business with a focus on Marketing and Journalism from Iowa State University.