Robert Steen

Robert Steen is the Director of ITSM and Service Desk at Allegheny Technologies Incorporated, where they oversee the strategic direction and day-to-day operations of IT service delivery. With extensive experience in HR solutions and a focus on customer satisfaction, Robert has held various managerial and director-level roles, including Director of Human Resources and Director of HR Systems. They have a proven track record in leading IT and HR projects, achieving significant cost savings and process improvements. Robert holds a Bachelor of Science in Management Information Systems from West Virginia Wesleyan College and is a certified Project Management Professional and Lean Service Manager.