Audrey Wise is a strategic thinker specializing in digital customer experience, currently serving as the Head of Digital Customer Experience at Atlanticus. With a robust background in customer insights, journey experience design, and cross-functional collaboration, they have contributed significantly to improving customer experience at Synchrony as VP of Customer Experience Strategy and AVP of Behavioral Insights. Audrey holds a Master’s degree in Information Design and Strategy from Northwestern University and a Bachelor’s degree in Speech Communication and Rhetoric from Syracuse University. They are passionate about leveraging data and innovative methodologies to drive meaningful business transformation and enhance customer interactions.
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