Samrat N. is an IT Project Manager at Atom, currently leading service excellence initiatives to enhance customer satisfaction. With over 10 years of extensive experience, Samrat has previously held roles at Haptik Inc as a Contractor, and at BT Group as a Delivery Lead and Technical Delivery Team Manager, driving operational governance and service execution. Samrat's educational background includes a Bachelor of Technology in Computer Science & Engineering from Maulana Abul Kalam Azad University of Technology. Samrat is certified as a Certified ScrumMaster (CSM®) and Project Management Professional (PMP®).
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