David Benson is a retired professional with a 42-year career, culminating as a Solutions Architect. From 1986 to 1997, they worked as a Technical Support Engineer at Mercury Communications, providing support for various communication systems. They held several prominent positions, including Solution Realisation Specialist at Siemens Enterprise Communications from 2005 to 2015, and Solutions Architect at Unify from 2015 to 2020, focusing on enterprise communication solutions. Currently, they contribute their expertise within the global Atos expert team, specializing in Atos Cloud Contact Center powered by CXone (NICE inContact CXone). David holds an HNC with Distinction in Electronics from Brighton MET and Northbrook College, earned between 1983 and 1987.
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