Denny Thomas is a Senior Servicenow Consultant at Atos, bringing over 8 years of experience in ITSM tool consulting and implementation. Denny is ITIL V3 and V4 Foundation certified and has extensive knowledge in various ITIL service management processes. They have developed and configured prominent ITSM tools, including Service Now, Cherwell Service Management, and HP Service Anywhere. Denny's expertise includes ITSM process design, customization, and tool implementation, with an awareness of industry standards such as AGILE and LEAN.
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