Luc Beeckman is currently an Incident & Service Request Manager at Atos for Vlaamse Overheid, specializing in Incident Management and ISO20000. They have held various incident management positions at Siemens and its related companies from 2000, contributing over two decades of experience in the field. Since 2011, they have also served as a Teamlead for Process Managers at Atos, demonstrating leadership and expertise in managing incidents and service requests.
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