Mark Abel is a seasoned professional with 14 years of experience in the contact center industry, specializing in telecommunications, oil and gas, banking, and IT. They have held leadership roles, including Team Leader at Computer Sciences Corporation and Operations Manager at Atos, where they successfully managed North American Offshore Operations and demonstrated strong mentoring abilities. Currently, Mark serves as the Global Service Owner for ISD, overseeing delivery for GSA across North America and LATAM, as well as contributing to global operations.
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