Mark Hayden

Mark Hayden is the UK&I Director of Client Security Services, responsible for managing governance, risk, and compliance. They previously held various leadership roles, including Director of Customer Support at ServiceNow, Global Program Manager at Research In Motion, and EMEA Enterprise Incident Manager at BlackBerry. With a strong background in troubleshooting and process improvement, Mark has endeavored to enhance customer experiences across multiple organizations. They hold a BTEC HNC in Business and Administration from Reading College.