Michael Gustin

Michael Gustin is a seasoned Business Analyst and Process Analyst with over a decade of experience in the IT service industry. Currently employed at Atos since October 2010, Michael liaises between the Service Desk, field service personnel, and customers to ensure quality and process adherence for assigned accounts. Prior experience includes a role as a Process Analyst at Siemens IT Solutions and Services and a Helpdesk Agent Level II position in the United States Marine Corps, where responsibilities involved managing data network systems. Additionally, Michael has commercial sales experience from Armor Holdings and holds a Bachelor of Science in Business Administration with a focus on Information Systems from Xavier University.