Pranav Kumar

Pranav Kumar is a Senior Service Manager at Atos Global IT Solutions and Services Private Limited, specializing in team management and operational excellence. With over 20 years of experience in IT Service Management and Operations, Pranav has held various roles, ranging from Technical Team Lead to Senior System Administrator, ensuring the timely delivery of services across multiple accounts. Pranav’s expertise includes managing service improvement plans, handling customer escalations, and providing executive-level visibility into operational performance. They hold a Bachelor’s degree in Information Technology from Sikkim Manipal University.