Stéphane Chancerel is a senior service delivery manager with over 15 years of experience in IT project management, known for leveraging agile methodologies to enhance efficiencies while minimizing costs. They have held various leadership roles, including positions at Siemens, Amazon, Atos, and Kyndryl, where they supervised and trained teams committed to exceptional customer service. Currently, Stéphane is the Head of Service Governance & Assurance at Atos, while pursuing a Bachelor's Degree in Business & Management at Cork Institute of Technology and a Leaving Certificate at Thomas Corneille - Barentin. Fluent in French and English, they excel at engaging stakeholders and are Prince 2 and ITIL qualified, continuously striving to optimize processes.
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