Sumansmita Sahoo is a ServiceNow Operations Manager at Atos, bringing around 15 years of IT experience to the role. They have served in various positions including Team Lead, Solution Analyst, Trainer, Developer, and Manual Tester. Sumansmita is ServiceNow Admin Certified with expertise in ITIL, ITSM, and Project Delivery, focusing on client requirements and documentation. Their previous roles include Associate Consultant at Capgemini, Senior Consultant at CSC, and Senior Software Engineer at Keane, where they developed and supported applications while interacting directly with clients to gather requirements and resolve issues. Sumansmita holds a B.Tech in Mechanical Engineering from VSSUT.
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