Tim Sullivan has extensive experience in project management, customer service, and technical writing within the telecommunications and technology sectors. Starting as a Customer Service Representative at Eastman Kodak Company, Tim progressed through various roles, including Customer Service Analyst at Digital Equipment Corporation and Technical Writer for OCS Group INC on contract with Electronic Data Systems. Tim has held significant positions such as Business Analyst and Field Project Manager at EDS, where leadership in process development for Xerox operations was demonstrated. Currently, Tim serves as a Voice Operations Project Manager at Verizon Enterprise Solutions and as a Service Delivery Manager at Atos, showcasing a strong background in managing service delivery and project operations in complex environments. Tim holds a Bachelor of Arts in Political Science from St. John Fisher University.
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