Zoe Caddick is an Executive Consultant and ITSM, Service Design, and Service Operations specialist with over 13 years of experience in delivering ITIL-aligned service management, CMMI, and ITOM strategies that enhance performance and client satisfaction. Noted for a creative and solution-oriented mindset, Zoe focuses on long-term value and operational optimization. Recognized in the Computing: Women in Tech 50 List for 2025, Zoe is also a nominee for Woman & Role Model of the Year in 2025 and a finalist for Woman of the Year in 2024. Passionate about diversity, equity, and inclusion, Zoe actively contributes to initiatives and serves as a Mental Health First Aider and an ambassador for Violence Against Women and Girls (VAWG).
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