Nick Ma is a Senior Quality Manager at Aviation Technical Services, where they have overall responsibility for quality systems at all major ATS maintenance facilities since 2020. They have successfully led FAA/EASA/customer audits, achieving 100% compliance, and drove an 18% reduction in defect rates by managing a quality engineering team of over 50 people. Previously, between 2012 and 2016, Nick served in various roles including Quality Systems Manager and Senior Quality Supervisor at Aviation Technical Services, focusing on quality system maintenance and improvement projects. Nick began their aviation career as a Quality Engineer at Aviation Performance Solutions from 2006 to 2009, where they developed and executed quality inspection processes. Currently, Nick is pursuing a Master's degree at San Francisco Bay University.
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